Bruce and CMI are featured in various publications, websites, blogs.

Articles

• • Training Magazine, October 2019, It all Impacts – Just be Nice…Confessions of a bald guy
  • Training Magazine, May 20, 2019, Great Customer Service is a Spot of Bright Sunlight on a dark, stormy ocean
  • Young Upstarts February 2019, It All Impacts – Just be Nice…Confessions of a bald guy
  • ISE Magazine February 2018, The Missing Link to Strategic Planning*

*This article is provided with permission of the Institute of Industrial and Systems Engineers from the February 2018 issue of ISE, Copywright© 2018 Institute of Industrial and Systems Engineers. All rights reserved.

• Training Magazine September 2017, The Mama and The Papa
• Excellence Essentials April 2017, Sales and Service, Burger Boy
• Young Upstarts, February 2017, The Mama and The Papa
• Young Upstarts, April 2016, A Fish out of Water
• Training Magazine, July 2014, A Keyne Way to Coach Employees and Improve Performance
• Sales and Service Excellence, May 2014, It’s All About the Ducks
• Textile Services, April 2014, ABCs Oh Baby Now
• Training Magazine, April 2014, Keyne Way to Set Goals
• LeaderMag, February 2014, 5 Angels and an Ogre
• Leadership Excellence, January 2014, 5 Angels and an Ogre
• Training Magazine, January 2014, Why Hold Annual Kickoffs?
• Textile Services, December 2013, Goal Setting: The Keyne Way
• Training Magazine, December 2013, The Benefit of Stupid Games
• Training Magazine, October 2013, Go Live with the Whales
• Sales and Service Excellence Magazine, September 2013, Stupid Games
• Textile Services Magazine, August 2013, Go Live with the Whales
• Training Magazine, August 2013, Easy as ABC: Gaining People and a Performance Edge
• Textile Services Magazine, June 2013: Making Green from Green
• Personal Excellence Magazine, June 2013: Getting Away (see page) 3
• Training Magazine, May 2013: Taking the Family out of Business
• Industrial Engineer, April 2013: Seven Rules of Strategic Guessing
• Young Startups, April 2013: Go Live with the Whales
• Sales and Service Excellence Magazine, March 2013: Let’s Take the Family Out of Business (see page 11)
• Sales and Service Excellence Magazine, February 2013: Kickoff Meetings see page 12
• Thinking Bigger Business Media, February 2013: Let’s Take the Family Out of Business