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Articles

  • TRSA Magazine, January 2021, Planning with a Mask … Creating the Future for 2021
  • HR Strategy & Planning Excellence, June 2020 Arriving at the Land of Opening Up
  • Training Magazine, June 2020 Coaching and Supporting in our New World
  • Training Magazine, October 2019, It all Impacts – Just be Nice…Confessions of a bald guy
  • Training Magazine, May 20, 2019, Great Customer Service is a Spot of Bright Sunlight on a dark, stormy ocean
  • Young Upstarts February 2019, It All Impacts – Just be Nice…Confessions of a bald guy
  • ISE Magazine February 2018, The Missing Link to Strategic Planning*

*This article is provided with permission of the Institute of Industrial and Systems Engineers from the February 2018 issue of ISE, Copywright© 2018 Institute of Industrial and Systems Engineers. All rights reserved.

  • Training Magazine September 2017, The Mama and The Papa
  • Excellence Essentials April 2017, Sales and Service, Burger Boy
  • Young Upstarts, February 2017, The Mama and The Papa
  • Young Upstarts, April 2016, A Fish out of Water
  • Training Magazine, July 2014, A Keyne Way to Coach Employees and Improve Performance
  • Sales and Service Excellence, May 2014, It’s All About the Ducks
  • Textile Services, April 2014, ABCs Oh Baby Now
  • Training Magazine, April 2014, Keyne Way to Set Goals
  • LeaderMag, February 2014, 5 Angels and an Ogre
  • Leadership Excellence, January 2014, 5 Angels and an Ogre
  • Training Magazine, January 2014, Why Hold Annual Kickoffs?
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