by Bruce Hodes and CMI | Jun 3, 2019 | General
If culture was a pyramid, there would be four cornerstones: staff, teams, purpose & values, and strategic planning. At the apex of the pyramid would be a work culture that attains performance beyond expectations. the cornerstones would be defined by the following:...
by Bruce Hodes and CMI | May 30, 2019 | General
I’d like to share a secret with you. It is about having satisfied and loyal customers. It is simple. It always works, and it is so underutilized. In the real world, I find that my business service interactions are non-descript, tactical interactions. Service...
by Bruce Hodes and CMI | May 20, 2019 | General
Components of a G.R.E.A.T. Company V T: Teamwork and Transformation. Great companies are not groups of individual agents with everyone doing their own thing. Instead, they are focused places where collaboration and involvement are the currency. Employees know that...
by Bruce Hodes and CMI | May 6, 2019 | General
Components of a G.R.E.A.T. Company III E: Entrepreneurial Great companies engage in proactive and creative actions and activities. They focus on cutting costs and thinking about ways to improve efficiency. They create a culture where employees proactively make things...
by Bruce Hodes and CMI | May 6, 2019 | General
Components of a G.R.E.A.T. Company IV A: Attitude. While “entrepreneurial” and “generous” speak to this type of attitude, great companies also exhibit plenty of spunk, vim and vigor. They have attitude with a capital A. This may mean going the extra mile for the...
by Bruce Hodes and CMI | Apr 30, 2019 | General
Components of Great Companies II R: Revenue and Reflection Revenues are central to any business. The reason great companies stand out is they generate a lot more revenue than their competition. Revenue can also mean (although not necessarily) that they generate...
by Bruce Hodes and CMI | Apr 24, 2019 | General
Components of Great Companies Now that we have defined a great middle market company, what components make up greatness? They can simply be found in the acronym G.R.E.A.T. G: Generous and Growth. The dictionary defines generous as “liberal in giving or sharing; not...
by Bruce Hodes and CMI | Apr 16, 2019 | General
Over the past 30 years of working with CEO’s, business owners, and senior executive teams, I have learned the key components to design and grow great small to mid-sized companies. Follow my posts over the next couple weeks to learn all about how to make...
by Bruce Hodes and CMI | Apr 11, 2019 | General
The million-dollar question is this: what, from a business perspective, is being green worth? Will customers be attracted to environmentalism and pay for it? I have watched leadership groups gasp in horror at the thought of being seen as “tree huggers.” As a...
by Bruce Hodes and CMI | Apr 1, 2019 | General
In honor of earth day on April 22, our next blog series will feature some tips for creating more sustainable business practices. Let’s start this series of posts with a disclaimer: I do not consider myself an expert in sustainability. However, I probably know enough...
