by Bruce Hodes and CMI | Feb 12, 2019 | General
Our planning session was occurring and there he was. A Hilton employee quietly entered with copies in his hand. He was the red headed front desk guy who told me he would make copies. My plan was during the break to go and pick them up, and then there he was. ...
by Bruce Hodes and CMI | Feb 5, 2019 | General
BHAG’s – Big Hairy Audacious Goals – are a term you hear frequently in the business world. Some leave the “hairy” off and just refer to BAG’s, but I like leaving the hair in. Maybe it’s a jealousy thing. In any case, a BHAG is a 5 to 10-year...
by Bruce Hodes and CMI | Feb 1, 2019 | General
Here are some ways that the leadership group can create a powerful and relevant Reason for Being (aka mission/vision statement). Some of the following thinking and exercises were inspired by an article called “Building Your Company’s Vision,” by...
by Bruce Hodes and CMI | Jan 27, 2019 | Testimonial
“We hired Bruce to help us improve how we do business, to facilitate team building, and to help us achieve our goals as we grow. Bruce did an excellent job at helping us make decisions, stay focused and commit to being accountable for our actions. When you are...
by Bruce Hodes and CMI | Jan 22, 2019 | General
The foundation is elegantly simple. When constructing a building, what is needed to construct upon to have a strong building? The answer is obvious, you need a strong foundation. What do all religions have? Foundation documents: the Torah, the Bible, the Koran and the...
by Bruce Hodes and CMI | Jan 20, 2019 | Testimonial
“We have worked with Bruce on Team Building and Strategic Planning for several years. Bruce has a great business knowledge and has challenged us to think differently than we have in the past. He has a great understanding of the challenging dynamics that can exist in a...
by Bruce Hodes and CMI | Jan 17, 2019 | General
Another valuable lesson of Stupid Games is they can teach groups about great customer service. I worked with a client that was focused on improving its customer service. This company hired a firm to survey its customers. The survey results indicated that the company’s...
by Bruce Hodes and CMI | Jan 7, 2019 | General
Why “Stoopid” Games? First of all, I do not want to admit that I am not good at the games nor do I particularly like them. I do feel they are invaluable in teaching business groups who are truly interested in improving their performance and how to tangibly do that....
by Bruce Hodes and CMI | Jan 2, 2019 | General
This article opens with Ernie’s song from Sesame Street. It goes like this: “Rubber Ducky, you’re the one, You make bath time lots of fun, Rubber Ducky, I’m awfully fond of you (Woh woh, bee do!)…” I love them. So small and cute…… Let’s see...
by Bruce Hodes and CMI | Sep 16, 2016 | Testimonial
“During my 40+ years of market research consulting with many industries, including the industrial launderer and textile rental service industries, I have had the opportunity to interact with many other consultants. At this challenging time, I considered it valuable to...
