by Bruce Hodes and CMI | Feb 1, 2019 | General
Here are some ways that the leadership group can create a powerful and relevant Reason for Being (aka mission/vision statement). Some of the following thinking and exercises were inspired by an article called “Building Your Company’s Vision,” by...
by Bruce Hodes and CMI | Jan 22, 2019 | General
The foundation is elegantly simple. When constructing a building, what is needed to construct upon to have a strong building? The answer is obvious, you need a strong foundation. What do all religions have? Foundation documents: the Torah, the Bible, the Koran and the...
by Bruce Hodes and CMI | Jan 17, 2019 | General
Another valuable lesson of Stupid Games is they can teach groups about great customer service. I worked with a client that was focused on improving its customer service. This company hired a firm to survey its customers. The survey results indicated that the company’s...
by Bruce Hodes and CMI | Jan 7, 2019 | General
Why “Stoopid” Games? First of all, I do not want to admit that I am not good at the games nor do I particularly like them. I do feel they are invaluable in teaching business groups who are truly interested in improving their performance and how to tangibly do that....
by Bruce Hodes and CMI | Jan 2, 2019 | General
This article opens with Ernie’s song from Sesame Street. It goes like this: “Rubber Ducky, you’re the one, You make bath time lots of fun, Rubber Ducky, I’m awfully fond of you (Woh woh, bee do!)…” I love them. So small and cute…… Let’s see...